Shipping
AUSTRALIA WIDE SHIPPING
We use Australia Post for all shipping within Australia offering both standard and express. Free shipping is automatically calculated for all nationwide orders over AUD $60.
As we are Newcastle based, please estimate 2-5 business days delivery time frame for standard shipping and 1-2 business days for express shipping.
INTERNATIONAL SHIPPING
We use Australia Post for all international orders.
Please estimate 2-4 weeks for delivery. All orders are in AUD and conversion rates vary. Please be aware that any additional charges related to customs duties, taxes, or import regulations are the responsibility of the customer. Flex Grip is not liable for these charges.
If you require further information regarding the taxes and duties applicable in your own country, we recommend reaching out to your local customs office for assistance.
PROCESSING TIMES
We pride ourselves on prompt service. If you place an order from Monday to Friday, we'll ensure it's processed and shipped within 1-2 working days. After placing your order, you'll receive an order confirmation email, and once we dispatch your items, a shipping confirmation email will follow, including tracking details for your convenience.
Please note that orders placed on weekends or public holidays will be processed on the next business day.